Q: What does End of Life (EOL) or End of Availability (EOA) mean for my hardware?
EOL: EOL, or “End of Life,” means that the OEM will no longer be selling the product and will recommend a new system upgrade.
EOSL: EOSL, or “End of Service Life,” means that all support, including both primary and extended support options, have ended. It may still be possible to get support from the OEM after equipment has gone EOSL, but this will be at a premium cost.
EOA: EOA, or “End of Availability,” also means that the OEM will no longer be selling that product. If it is covered under support, you may still be able to get upgrades for a unit after it is EOA.
EOS:EOS, or “End of Support,” is also the date after which the OEM will no longer support the hardware or software for a product that has been discounted in an EOA notice.
Q: What are my options after my equipment has gone EOL, EOSL, EOA, or EOS?
It’s important to know that you still have options even after your hardware reaches a product lifecycle milestone. Don’t be pressured into a costly hardware refresh based on the OEM’s hardware upgrade schedule. Instead, extend the life of your server, storage, and networking environment by choosing a third party maintenance vendor. Some of TAM’s support offerings include:
Whether you want 24x7x365 coverage or Next-Business-Day parts replacement, TAM gives you the option to choose. Don’t need level 1 support on all your hardware? No problem. Mix and match your SLAs to construct the support solution that works for you.
Nation Wide Coverage
Offering 4-hour on-site response times to most of the continental United States, we can maintain and service your equipment anywhere, anytime.
Tired of juggling multiple contracts from various OEM’s? TAM features a vast service network of internal and field engineers to provide a one-stop shop from the best and brightest engineering minds in the nation.
Ready to Start Saving? Don’t abandon your productive IT environment just because the OEM declared your hardware EOL, EOA, EOSL, or EOS. If your equipment is on one of the End of Life pages, don’t panic. Rather, arm yourself with knowledge and know your options. We can assist you with constructing the best support solution for your data center. For more information on TAM’s support offerings, give us a call at 1-800-265-9201.